Effective Date: 30/05/2025
At Artizan Alley, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services.
1. Information We Collect
We collect different types of information to enhance your shopping experience, including:
a) Personal Information
When you create an account, place an order, or subscribe to our newsletter, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party payment gateways)
b) Non-Personal Information
To improve our services, we may collect:
- Browser type and version
- IP address
- Device information
- Cookies and tracking data (for analytics and personalized experiences)
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Processing – To fulfill and ship your orders, send order confirmations, and provide customer support.
- Personalized Experience – To tailor product recommendations and promotions based on your preferences.
- Marketing & Communication – To send promotional emails, newsletters, and special offers (you can opt out anytime).
- Security & Fraud Prevention – To protect against fraud, unauthorized transactions, and other illegal activities.
- Website Optimization – To analyze user behavior, improve website functionality, and enhance user experience.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service Providers: Payment processors, shipping carriers, and marketing platforms that help us run our business.
- Legal Compliance: Authorities if required by law to protect our rights, prevent fraud, or comply with regulations.
4. Data Security
We implement strict security measures to protect your information from unauthorized access, alteration, or disclosure. Our website uses SSL encryption, and we work with secure third-party payment providers to ensure safe transactions.
5. Your Rights & Choices
- Access & Update: You can review and update your personal details in your account settings.
- Opt-Out: You can unsubscribe from marketing emails anytime.
- Cookie Control: You can disable cookies in your browser settings, but this may affect your browsing experience.
- Account Deletion: You can request account deletion by contacting our support team.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve website navigation and functionality
- Store your preferences and cart items
- Analyze visitor behavior for marketing purposes
You can manage cookie settings in your browser.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their policies before sharing personal information.
8. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with an updated Effective Date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
📧 Email: sandeep.sharma.j@gmail.com
📞 Phone: +918667090644
📍 Address: [your business address]
.